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FAQs

Frequently asked questions

Is our tumbler dishwasher safe? - Our tumbler is not dishwasher safe as it's exterior is made from 100% natural bamboo, soaking it in water too long would cause it to decolour.

Is our glass water bottle dishwasher safe? - The glass component of your water bottle is suitable for the dishwasher however the bamboo lid is not as it may decolour, we recommend hand washing with hot soapy water and air drying.

Can our Bamboo tumblers and glass water bottles be used for hot and cold beverages? - Yes, they can as they are designed specifically to hold any kind of hot or cold beverages, our bottles are made with high-quality stainless steel and borosilicate glass with a double wall.

Where do our tumblers/glass water bottle tea infusers come from? - We sourced only the best-made tumblers and water bottles made, our selected products come from a high-end industrial certified manufacturer.

Do we offer gift packs? - Yes, we do, we release gift packs two months ahead of special days on the yearly calendar, however, if you would like a gift pack created for that someone special or occasion please email your selection, and we will provide a full quote including postage, info@ecoinstyle.com.au.

Do we accept returns? - Yes, we do however we do not refund used bottle's,  return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange. By placing an order on Eco Instyle you are also responsible for the cost of return shipping back to us.

Where can I find out more information about Eco Instyle? - You can find us on our home page social links for upcoming promotions, specials, and upcoming sustainable events.

I'm an influencer and a blogger and would like to work with you? - You can get in touch with us at info@ecoinstyle.com.au. Please include as much detail as possible.